FAQ

 

About the Auxbeam brand

Auxbeam is the US brand. Our warehouses locate in California and Kentucky and the factory in China. 

What if my payment failed to go through?

For security purpose, your credit card payment might not be go through. We will contact your credit card issuing institution to verify your payment. Please try again after the verification has been done.

Can I enjoy Auxbeam customer service if I purchased from Amazon?

If you purchase from Auxbeam Amazon, please feel free to contact our Amazon team at veronica@auxbeam.com.

What if I failed to find items as I need?

Auxbeam will continue to develop new products. Please kindly like our Facebook now. We might offer more products that you wish in the future.
https://www.facebook.com/Auxbeam/

FOR MORE INFO YOU CAN CLICK HERE to SUBMIT A QUESTION TO OUR CUSTOMER SUPPORT TEAM.