Order Information
ORDER PROCESS
Step 1
Find the item you want, click to choose plug type, size, wattage, shape, beam pattern, etc. And remember to check the quantity. Then add the item to cart and continue shopping. If you want to pay immediately, click BUY NOW.
Step 2
Click the View and edit cart button. When you come to the Shopping Cart Page, please confirm the product information, including the product name and quantity. If you’ve got a coupon, enter the discount code and APPLY DISCOUNT. Then click on GO TO CHECKOUT.
Step 3
Please complete the form in detail, check out all information, especially the email and address for no mistakes. Choose a way to pay, and then complete related form and submit it. Then click the PLACE ORDER button.
Step 4
You will receive an email to confirm that your order has been received and is being processed.
Step 5
Your order will be handled by our customer service within 1 business day, and we will keep you update the tracking number once it is available. You will receive an email of the updating order information.
Shipping information
Since we have warehouses located in different countries, if items in USA stock, your
order will be shipped out within 24 hours (not including weekends & holidays). If the
order needs to be shipped from China stock, please kindly allow 2 business days for us to prepare shipment.
For peak sales season, you would get our notification immediately with our solution plan in case order is out of stock.
Shipping terms and conditions
Please allow 3~5 days before your parcel can be tracked online as the tracking system needs time to update the status, and make sure you enter the correct shipping address and contact number. We are not responsible for reshipment if you provided us with an incorrect address, and the taxes and duty fees for all international orders.
